1. Introduction
DevOps SRE Practice ("we", "us", or "our"), operating at devopssrepractice.com, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when you:
- Submit a contact form or request a quote
- Create an account or register on our platform
- Subscribe to our blog, newsletter, or news updates
- Communicate with us via email or other channels
This may include your name, email address, company name, phone number, and any other details you choose to share.
2.2 Automatically Collected Information
When you visit devopssrepractice.com, we may automatically collect:
- IP address and approximate geographic location
- Browser type, operating system, and device information
- Pages visited, time spent, and referral sources
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our DevOps and SRE consulting services
- Respond to inquiries, quote requests, and support needs
- Send you blog posts, news updates, and service announcements
- Analyse site usage to improve content and user experience
- Ensure the security and integrity of our platform
4. Cookies
We use essential cookies to maintain session state and authentication. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.
5. Data Sharing & Disclosure
We do not sell your personal information. We may share your data with:
- Service providers — hosting, email delivery, and analytics platforms that help us operate the site
- Legal requirements — when required by law, regulation, or legal process
- Business transfers — in connection with a merger, acquisition, or sale of assets
6. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/HTTPS), hashed passwords (bcrypt), and secure server infrastructure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Account information is retained while your account is active. You may request deletion of your data at any time by contacting us.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing activities
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at privacy@devopssrepractice.com.
9. Third-Party Links
Our website may contain links to third-party sites (e.g. GitHub, LinkedIn, Twitter/X). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy, please contact us: